How can I cancel a single service?

Log in to your UrbanCare account, click Booking History, then click on the cancel button.

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If you wish to cancel because you were unhappy with the service provided, please let us know and we will do everything we can to resolve your issue, including finding a new professional.
Please note: If you cancel a booking less than 24 hours in advance of the booked service, a cancellation fee of $25 of the service may be applicable. If you cancel before this, there is no fee.